Each year, the second full week of April is dedicated to the men and women who serve as Public Safety Telecommunicators. This recognition places an emphasis on the dedication and professionalism of the seemingly nameless and faceless individuals that are our “first” first responders, helping to save countless lives and coordinate the emergency response of our services.
As first responders, we recognize that emergencies can occur at anytime requiring fire rescue or law enforcement response. Many times the initial response is dependent on responders having accurate and quality information obtained from citizens at the scene who telephone the SJC 911 Communications. These Public Safety Dispatchers are the first and most critical contact our citizens have with emergency services and become the vital link for our firefighters and law enforcement officers by monitoring their activities by radio, providing them information and insuring their safety.
It is often easy to take for granted the services and expertise that are provided to our community and department by 911 Communications. The stress and emotions that these professionals must deal with each and every day is just as real as anything experienced by field personnel. Each dispatcher must show compassion, understanding and professionalism each and every day they report to duty.
It is with great honor that SJCFR celebrates these dedicated men and women with the recognition of April 14-20, 2013 as National Telecommunications Week, in honor of the men and women whose diligence and hard work help keep our county and its citizens safe.
For more information, please contact Jeremy Robshaw SJCFR Public Information Officer at (904) 209-1750